Frequently Asked Questions
您的问题，我们的答案
About Our Services
关于我们的服务
We handle a wide variety of projects including commercial buildings (offices, retail, restaurants), residential properties (custom homes, apartments, renovations), hospitality projects (hotels, resorts), healthcare facilities (dental offices, medical clinics), and interior design projects. We also provide permit filing services for all project types in New York City.
我们处理各种类型的项目，包括商业建筑（办公室、零售、餐厅）、住宅物业（定制住宅、公寓、翻新）、酒店项目（酒店、度假村）、医疗设施（牙科诊所、医疗诊所）和室内设计项目。我们还为纽约市所有项目类型提供报建服务。
Our main office is located at 136-20 38th Ave, Suite 9C, Flushing, NY 11354 in the Queens Crossing Building, just one block north of the 7 train Flushing Main Street Station. We also have a Manhattan office at One Grand Central Place, 60 East 42nd Street, New York, NY 10165, available by appointment.
我们的主办公室位于纽约州法拉盛38大道136-20号9C室，邮编11354，位于皇后区过境大楼内，距7号线法拉盛总站以北一个街区。我们在曼哈顿还设有办公室，地址为纽约州纽约市东42街60号中央车站广场一号，邮编10165，需预约。
Yes! Our team is fully bilingual in English and Chinese (Mandarin). We can conduct all meetings, correspondence, and project documentation in either language to best serve our diverse clientele.
是的！我们的团队精通英语和中文（普通话）双语。我们可以用任一语言进行所有会议、通信和项目文档，以最好地服务于我们多元化的客户群。
Yes, all our architects are fully licensed and registered in New York State. This ensures that all our work meets professional standards and legal requirements for architectural practice in New York.
是的，我们所有的建筑师都在纽约州完全持牌注册。这确保我们所有的工作都符合纽约建筑实践的专业标准和法律要求。
How We Work
我们的工作方式
Our design process typically follows five phases: 1) Initial Consultation - where we understand your vision, requirements, and budget; 2) Concept Design - developing initial design concepts and preliminary drawings; 3) Design Development - refining the design with detailed drawings, materials, and specifications; 4) Construction Documentation - preparing detailed documents for permits and construction; 5) Construction Administration - providing support during construction to ensure design intent is achieved.
我们的设计流程通常分为五个阶段：1）初步咨询 - 了解您的愿景、要求和预算；2）概念设计 - 开发初步设计概念和初步图纸；3）设计开发 - 通过详细图纸、材料和规格完善设计；4）施工文件 - 为许可证和施工准备详细文件；5）施工管理 - 在施工期间提供支持，确保实现设计意图。
Project timelines vary significantly depending on the scope and complexity. A small interior renovation might take a few weeks for design, while a large commercial project could take several months. Permit processing times in NYC can also affect the overall timeline. During our initial consultation, we'll provide a realistic timeline estimate based on your specific project requirements.
项目时间表因范围和复杂性而异。小型室内翻新可能需要几周时间进行设计，而大型商业项目可能需要几个月。纽约市的许可证处理时间也可能影响整体时间表。在初次咨询期间，我们将根据您的具体项目要求提供合理的时间估算。
We believe in collaborative design and encourage active client involvement throughout the process. You'll have regular meetings and review sessions where we present options, gather feedback, and refine the design together. Your input is valuable at every stage, from initial concept to final details. However, we also respect your time and can manage more independently if you prefer.
我们相信协作设计，并鼓励客户在整个过程中积极参与。您将有定期会议和审查环节，我们会在其中展示选项、收集反馈，并共同完善设计。您的意见在每个阶段都很有价值，从最初的概念到最终的细节。但是，如果您愿意，我们也尊重您的时间，可以更独立地管理。
Yes, we work closely with contractors during the construction phase. While we don't perform construction services ourselves, we can recommend qualified contractors we've worked with in the past, and we provide construction administration services to ensure the design is properly implemented. We'll review contractor work, answer technical questions, and help resolve any issues that arise.
是的，我们在施工阶段与承包商密切合作。虽然我们本身不提供施工服务，但我们可以推荐我们过去合作过的合格承包商，并提供施工管理服务，确保设计正确实施。我们将审查承包商的工作、回答技术问题，并帮助解决出现的任何问题。
Costs & Regulations
费用和法规
In New York City, most construction work requires permits from the Department of Buildings (DOB). This includes new construction, alterations that affect structural elements, changes to plumbing or electrical systems, and changes of use or occupancy. Even some cosmetic renovations may require permits. During our consultation, we'll assess your project and advise on what permits are needed.
在纽约市，大多数建筑工程需要建筑局（DOB）的许可证。这包括新建、影响结构元素的改建、管道或电气系统的更改，以及用途或占用的变更。即使是一些表面翻新也可能需要许可证。在咨询期间，我们将评估您的项目并建议需要哪些许可证。
Permit processing times vary depending on the project type and complexity. Simple alterations may be approved in a few weeks through the Professional Certification process. More complex projects requiring full DOB review can take several months. Our extensive experience with the NYC DOB helps us navigate the process efficiently and anticipate potential issues before they cause delays.
许可证处理时间因项目类型和复杂性而异。简单的改建可能通过专业认证流程在几周内获得批准。需要全面DOB审查的更复杂项目可能需要几个月。我们在纽约市DOB方面的丰富经验帮助我们有效地处理流程，并在潜在问题造成延误之前预见到它们。
Our fees depend on the project scope, complexity, and services required. We offer competitive pricing and can work with various budget levels. During our initial consultation (which is free), we'll discuss your project in detail and provide a fee proposal. We can structure fees as a fixed price, hourly rate, or percentage of construction cost, depending on what works best for your project.
我们的费用取决于项目范围、复杂性和所需服务。我们提供有竞争力的价格，可以配合各种预算水平。在我们的初次咨询（免费）期间，我们将详细讨论您的项目并提供费用提案。我们可以将费用结构为固定价格、小时费率或建设成本的百分比，取决于最适合您项目的方式。
Yes! We offer a free initial consultation where we discuss your project ideas, understand your requirements and budget, assess feasibility, and explain our process and fees. This gives you an opportunity to meet our team and determine if we're the right fit for your project, with no obligation.
是的！我们提供免费的初次咨询，讨论您的项目想法，了解您的要求和预算，评估可行性，并解释我们的流程和费用。这让您有机会认识我们的团队，确定我们是否适合您的项目，没有任何义务。
We accept various payment methods including checks, bank transfers, and credit cards. Typically, we structure payments in phases aligned with project milestones. A retainer is usually required at the start of the project, with subsequent payments due at completion of each design phase. We'll discuss payment terms during our proposal presentation.
我们接受各种付款方式，包括支票、银行转账和信用卡。通常，我们将付款按与项目里程碑一致的阶段结构。项目开始时通常需要预付款，后续付款在每个设计阶段完成时到期。我们将在提案演示时讨论付款条款。
Specialized Inquiries
专业咨询
Yes, hospitality design is one of our specialties. We have successfully completed numerous hotel projects including the Staybridge Hotel, Crowne Plaza Hotel, Revere Upscale, and Airtrain Station Hotel. Our team understands the unique requirements of hospitality design, including brand standards compliance, operational efficiency, and creating exceptional guest experiences.
是的，酒店设计是我们的专长之一。我们成功完成了众多酒店项目，包括Staybridge酒店、皇冠假日酒店、Revere Upscale和机场快线站酒店。我们的团队了解酒店设计的独特要求，包括品牌标准合规性、运营效率和创造卓越的宾客体验。
Absolutely! Healthcare design is another area of expertise for us. We've designed numerous dental offices (Upper East Side Smiles, Flushing Oral Surgery, Bright Ray Dental, etc.), orthodontic practices, and pediatric healthcare facilities. We understand the specific requirements for healthcare spaces, including infection control, ADA accessibility, equipment integration, and creating calming environments for patients.
当然可以！医疗设计是我们的另一个专业领域。我们设计了众多牙科诊所（上东区微笑牙科、法拉盛口腔外科、明亮牙科等）、正畸诊所和儿科医疗设施。我们了解医疗空间的具体要求，包括感染控制、ADA无障碍、设备整合和为患者创造平静的环境。
Yes, we handle residential projects of all sizes, from apartment renovations to custom home designs. Whether you're looking to update a kitchen, reconfigure your living space, add a new room, or completely renovate your home, we can help. We work in all New York City boroughs and the surrounding area.
是的，我们处理各种规模的住宅项目，从公寓翻新到定制住宅设计。无论您是想更新厨房、重新配置生活空间、添加新房间还是完全翻新您的家，我们都可以帮助您。我们在纽约市所有行政区和周边地区工作。
Yes! We have extensive experience in restaurant and food service design. Our portfolio includes projects like Papparich, Seafood Express, Good Harvest, Ole Kebab Express, and Rong Restaurant. We understand the unique requirements of food service environments, including kitchen workflow, health code compliance, seating optimization, and creating inviting dining atmospheres.
是的！我们在餐厅和餐饮服务设计方面拥有丰富的经验。我们的作品集包括Papparich、海鲜快递、好丰收、Ole Kebab Express和荣餐厅等项目。我们了解餐饮服务环境的独特要求，包括厨房工作流程、健康法规合规、座位优化和创造温馨的用餐氛围。
We're here to help! Contact us and we'll be happy to answer any additional questions you may have.
我们随时为您提供帮助！联系我们，我们很乐意回答您可能有的任何其他问题。
Contact Us 联系我们